{"id":357,"date":"2016-04-06T10:07:32","date_gmt":"2016-04-06T07:07:32","guid":{"rendered":"http:\/\/nba.gov.cy\/en\/?page_id=357"},"modified":"2024-07-04T12:09:52","modified_gmt":"2024-07-04T09:09:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/nba.gov.cy\/en\/frequently-asked-questions\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"<section  class='av_textblock_section av-5fwiph-a00d7fc02759ee022b08881409e5b7a0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Below you may find frequently asked questions addressed to the Authority by regulated persons as well as the corresponding answers derived from the content of the sections of the Betting Law of 2019, Law N. 37(\u0399)\/2019.<\/p>\n<\/div><\/section>\n<div  class='togglecontainer av-jvqe7yny-7179c9a5fadfa8d7739c846ddc9497e9  avia-builder-el-1  el_after_av_textblock  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-56yaed-505b93cdca9a2de8c7b89e2a1312b6ca'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'> 1. What is the National Betting Authority (NBA)?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The National Betting Authority (NBA) was established in 2012 and is governed by the Betting Law of 2019 (Law 37 (I) 2019). It is an independent administrative authority with financial independence and autonomy. Its main responsibility is the licensing and supervision of the betting activity on sports or other events.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5404n1-3a23f7d8aa422e605a2f68d9cf1e80bd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>2. Which services and betting activities does the Authority licence?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The Authority issues the following licences for land-based and online betting:<\/p>\n<ul>\n<li>the provision of carrying out betting services within licensed premises excluding online betting services and horse racing betting (land-based betting);<\/li>\n<li>the provision of electronic betting services excluding slot machines, on-line casino games of chance provided with a direct link and electronic horse racing (online betting)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4u28dp-08b592ee4e3006e4c507737879f695c2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>3. What classes of Licences are issued by the Authority?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The Authority issues the following Classes of Licences:<\/p>\n<ul>\n<li>Class A bookmaker\u2019s licence (land-based betting)<\/li>\n<li>Class B bookmaker\u2019s licence (online betting)<\/li>\n<li>Class A authorised representative\u2019s licence<\/li>\n<li>Licence for premises.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4qf9vh-9799670c0e99981ba20be44b63bab229'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>4. What are the requirements for an application for the issuance or renewal of a Class A and B bookmaker\u2019s licence? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>An application for the issuance or renewal of a Class A or B bookmaker\u2019s licence may only be submitted by a company with shares:<\/p>\n<ul>\n<li>that is established either in the Republic or abroad and which has a branch in the Republic of Cyprus (registered at the Department of Registrar of Companies as a domestic or foreign company, respectively) and its main activity is the provision of betting services<\/li>\n<li>that has share capital of at least five hundred thousand euros (\u20ac500.000,00) (issued and paid up)<\/li>\n<li>that is accompanied by a bank guarantee of five hundred and fifty thousand euro (\u20ac550.000,00), from a commercial bank offering banking services in Cyprus or in a member state of the European Union or a cooperative bank<br \/>\nYou can find more information on the website under the section Regulated entities\/Application Forms, at the respective Class A or B application form.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ghfp9-c42adac8e7011c3c2e099e4a2bb1e4a5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>5. What is the betting tax imposed on Class A and B licensed bookmakers? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The amount of the betting tax, which is collected by the Authority and paid by it to the Republic\u2019s Consolidated Fund in each accounting period, shall amount to ten percent (10%) of the net revenue of the Class A or B licensed bookmaker from betting for the corresponding accounting period.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4ei399-79d988f740e5af1adf0c9f510aac98c2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>6. What is the contribution tax imposed on Class A and B licensed bookmakers? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The amount paid to the Authority as a contribution shall amount to three percent (3%) of the net revenue of the Class A or B licensed bookmaker from betting activity.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-49ibt1-12e3f049d3725e506a3cddcb954df32b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>7. Where can I find the application forms, as well as other required supporting documents?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The application forms are available online on the Authority\u2019s official website at the following link:\u00a0 <a href=\"https:\/\/nba.gov.cy\/en\/regulated-entities\/application-forms\/\">https:\/\/nba.gov.cy\/en\/regulated-entities\/application-forms\/<\/a>.<br \/>\nIt should be noted that, each application form mentions all the required supporting documents.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-41kbid-1af87eeaababf7cbfe4bb91cf6807b31'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>8. What is the payable fee to be paid to the Authority for the issuance of the licences?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><ul>\n<li>Class A or B bookmaker\u2019s licence valid for one (1) year -30.000\u20ac<\/li>\n<li>Class A or B bookmaker\u2019s licence valid for two (2) years -45.000\u20ac<\/li>\n<li>Class A authorised representative\u2019s licence valid for one (1) year \u2013 2.000\u20ac<\/li>\n<li>Class A authorised representative\u2019s licence valid for two (2) years \u2013 3.000\u20ac<\/li>\n<li>Licence for premises valid for one (1) year \u2013 2.000\u20ac<\/li>\n<li>Licence for premises valid for one (2) years \u2013 3.000\u20ac<\/li>\n<\/ul>\n<p>It is stressed that, the licence for the first premises of each Class A bookmaker\/Authorised representative is free.<br \/>\nFor more information click <a href=\"https:\/\/nba.gov.cy\/en\/regulated-entities\/fees\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3v4qbh-e4dc23c9b657a55f6f62d238e993f563'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>9. How can the payment for the required licence fee be made? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>\u03a4he payment of the payable fee is acceptable ONLY via bank transfer to the following bank account details:<\/p>\n<p>Name of Credit Institution: Bank of Cyprus Public Company Limited<br \/>\nBeneficiary details: \u0395\u03b8\u03bd\u03b9\u03ba\u03ae \u0391\u03c1\u03c7\u03ae \u03a3\u03c4\u03bf\u03b9\u03c7\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd or National Betting Authority<br \/>\nIBAN: CY71 0020 0195 0000 3570 3046 0931 (printed format)<br \/>\nCY71002001950000357030460931 (digital format)<br \/>\nSwift\/BIC: BCYPCY2N<br \/>\nTransfer details: \u201cPayable fee for a bookmaker\u2019s licence or authorised agent\u2019s licence or betting premise\u2019s licence\u201d and the name of the legal entity of the bookmaker.<\/p>\n<p>For more information click <a href=\"https:\/\/nba.gov.cy\/en\/regulated-entities\/fees\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-kocvwk0a-dccfe84eed349b8d91e20357a269ec0f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>10. When does the Authority impose an administrative fine and how is it paid?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The Authority may impose an administrative fine n case it is found that a person has performed an act, or has omitted to do so, either in breach of a condition in a Class A or B bookmaker\u2019s or authorised agent\u2019s licence, or in breach of the present L.37(I)\/2019 69 Law, or in breach of the regulations, or in breach of the Directives issued, which may not exceed one hundred thousand euros (EUR 100.000), depending on the seriousness of the offence, regardless of whether that person is criminally liable under the provisions of the present Law or under any other legislation.<\/p>\n<p>Therefore, in case which the Authority imposes administrative fine to the operators or authorised person or any other liable person, the payment of the administrative fine is acceptable ONLY in either of the following ways:<\/p>\n<p>(a) bank cheque issued to \u201c\u0395\u0398\u039d\u0399\u039a\u0397 \u0391\u03a1\u03a7\u0397 \u03a3\u03a4\u039f\u0399\u03a7\u0397\u039c\u0391\u03a4\u03a9\u039d\u201d or \u201cNATIONAL BETTING AUTHORITY\u201d<\/p>\n<p>or<\/p>\n<p>(b) bank transfer to the following bank account details:<\/p>\n<p>Name of Credit Institution: Bank of Cyprus Public Company Limited<br \/>\nBeneficiary details: \u0395\u03b8\u03bd\u03b9\u03ba\u03ae \u0391\u03c1\u03c7\u03ae \u03a3\u03c4\u03bf\u03b9\u03c7\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd or National Betting Authority<br \/>\nIBAN: CY71 0020 0195 0000 3570 3046 0931 (printed format)<br \/>\nCY71002001950000357030460931 (digital format)<br \/>\nSwift\/BIC: BCYPCY2N<br \/>\nTransfer details: \u201cAdministrative fine\u201d and the name of the legal entity or physical person<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3pdrp9-aab6c77b175de5c2e87928459242815a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>11. What is the procedure that is being followed by the Authority after the submission of an application for a licence?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><ul>\n<li>Initial evaluation of the application according to the supporting documents and the necessary certifications<\/li>\n<li>-The applicant is informed about any missing documents\/ further clarifications that need to be given to the Authority<\/li>\n<li>Final evaluation of the application after the submission of any additional documents and the necessary background checks by the Authority<\/li>\n<li>The application is then brought forward to the Authority\u2019s board for the final decision<\/li>\n<li>The applicant is informed about the Board\u2019s decision<\/li>\n<li>The licence is delivered to the successful applicant.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3j7m0l-5a464ed8e7a33b2329bf9b88195b8ada'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-12' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>12. What happens in the case of dismissal\/ revocation of an application for the issuance\/renewal of a licence?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>In the case of an application dismissal, the payable fee is refundable and is reduced by twenty-five per cent (25%).<\/p>\n<p>In the case that an application is revoked before (a) the completion of the assessment, (b) sending an email for presenting other required documents and (c) the submission of the application to the Authority\u2019s board for approval or dismissal, then the payable fee is fully refundable.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3f8ex9-46b22f3ba4457fbaefcc4a8d8e999ce2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-13' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13'>13. Why should Class A authorised representatives be registered as self-employed to the Social Insurances Services? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>An authorised representative is the person who provides betting services on account of a Class A licensed bookmaker. Therefore, by definition as a person that provides services, the authorised representative should be registered as self-employed in the professional category 15- betting agents, in order to pay the corresponding contributions to the Social Insurances Services.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-37h6gd-92cfec1411ce3a065bfba3272db210e3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-14' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14'>14. Is it allowed to transfer a Class A or B bookmaker\u2019s licence or an authorised representative\u2019s licence?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>No, these licences may not be transferred or assigned in any way to another person.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-327ku5-2a6c95a5b2792ad38c2ed3b7aedecfce'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-15' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15'>15. How can a person be declared as a person responsible for a licensed betting premises? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The declaration form of the person responsible for the licensed betting premises must be sent to the Authority, along with the necessary supporting documents.<\/p>\n<p>You can find the declaration form at the following link: <a href=\"https:\/\/nba.gov.cy\/wp-content\/uploads\/NBA.EN_.2016.03-PERSONAL-DECLARATION-FORM-1.pdf\">https:\/\/nba.gov.cy\/wp-content\/uploads\/NBA.EN_.2016.03-PERSONAL-DECLARATION-FORM-1.pdf<\/a>. It is noted that, the Authority should be immediately notified about the termination of employment of a person from a betting premise.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-aojn1-cf4c10e18f7dd0f2ffa8eb5f6eb19aea'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-16' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16'>16. Can a person be declared as responsible for more than one premises?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, as long as the person&#8217;s declaration form is accompanied by a letter stating all the premises where the responsible person will be working.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-9q5zh-b84bbccb4ae8ae9c428cd613de0104be'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-17' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17'>17. Why do I have to submit the same supporting documents again when applying for a premises\u2019 licence?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The procedure for the renewal of a premises licence does not differ from the procedure for the issuance of a licence. Therefore, the application for renewal is considered complete if accompanied by all the necessary supporting documents mentioned in the relevant form.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2liyx9-3228a35921e497c22ef2e128fcdb0413'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-18' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18'>18. In which cases is the transfer of a licence for premises allowed? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>A premises licence may only be transferred:<\/p>\n<p>(a) by a Class A licensed bookmaker to another Class A licensed bookmaker, or<br \/>\n(b) by a Class A licensed bookmaker to a licensed authorised agent, or<br \/>\n(c) by a licensed authorised agent to another licensed authorised agent, or<br \/>\n(d) by a licensed authorised agent to a Class A licensed bookmaker<\/p>\n<p>It is noted that, in all of the above-mentioned cases, a letter signed by both parties should be submitted to the Authority in order to be considered.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2clzd9-c2f192d42d84361d53bcbcac2a817d71'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-19' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19'>19. Is the relocation of a licensed premises allowed?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, it is allowed, provided that the letter for the relocation of the licensed premises is accompanied by the relevant application and necessary supporting documents for the issuance of licence for premises for the new premises.<\/p>\n<p>It is noted that, the application for the relocation of the licensed premises does not require the payment of a fee.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-278b59-d52e805c3cf37a40d706ff6d60bab25c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-20' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-20'>20. Which changes in the circumstances of a Class A or B licensed bookmaker and licensed authorised representative should be notified to the Authority? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The prior approval of the Authority is required for the following:<\/p>\n<p>(a) acquisition of a significant interest in a Class A or B licensed bookmaker or authorised agent, from a person who does not hold a significant interest in it;<br \/>\n(b) the holder of a significant interest ceases to hold such an interest in a Class A or B licensed bookmaker or authorised agent;<br \/>\n(c) change in the Board of Directors or officers of the management of a Class A or B licensed bookmaker or authorised agent;<br \/>\n(d) change or alteration to the information or data submitted to the Authority for the purpose of issuing or renewing a Class A or B bookmaker\u2019s licence or authorised agent\u2019s licence;<br \/>\n(e) a decision or resolution or notice or application or action filed before a court or any other steps taken which could lead to that legal person being dissolved or liquidated;<br \/>\n(f) an agreement between a Class A licensed bookmaker and an authorised agent under which the authorised agent will receive a percentage of the income or winnings from betting services offered by the same;<br \/>\n(g) a change of the beneficial owner of a Class A or B licensed bookmaker or authorised agent.<\/p>\n<p>Additionally, the prior approval of the Authority is required in the case of modification of licensed premises, according to <a href=\"https:\/\/nba.gov.cy\/wp-content\/uploads\/Directive_10.2016_Nature_and_Type_of_License_of_Premises.pdf\" target=\"_blank\" rel=\"noopener\">Directive 10\/2016.<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7own1-8c459b7151fb9b0108f4f90fafca0569'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-21' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-21'>21. Are minors (person under the age of 18) allowed entrance to licensed premises if accompanied by adults?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>No, entrance to a licensed premise is not allowed to minors that are either unaccompanied or accompanied by an adult.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1zelxx-f600142fdedf66590e129bdebcfab809'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-22' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-22'>22. What is the procedure for the submission of complaints\/violations to the Authority? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>For the cases where the complainant has filed his complaint to the licensed bookmaker but is not satisfied with the outcome, he may forward a detailed description of the complaint to the Authority via email at <a href=\"mailto:complaints@nba.gov.cy\" target=\"_blank\" rel=\"noopener\">complaints@nba.gov.cy<\/a> or send a letter to the Authority\u2019s offices, enclosing all the relevant documents and evidence that he believes may assist in the complaint examination process.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1pqrkd-02d3dbe390fe3f96d972e7cd73da5270'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-23' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-23'>23. What is the procedure for examining complaints?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The Authority has set up a tripartite committee to examine complaints or violations. The procedure is carried out in the manner set out below:<br \/>\n(a) A copy of the potential violation or complaint along with all the supporting documents is sent to the licensee against whom the complaint is made<br \/>\n(b) The person against whom the complaint is made is called to submit his position, in person or in writing<br \/>\n(c) Examination of all information\/data by the committee followed by the submission of the relevant conclusion to the Board of the Authority<br \/>\n(d) A decision is made and is notified to the interested parties.<\/p>\n<p>You can find more information about the procedure for the examination of complaints in <a href=\"https:\/\/nba.gov.cy\/wp-content\/uploads\/Directive20_04042017.pdf\" target=\"_blank\" rel=\"noopener\">Directive 20\/2017<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5kgbp-b872f0199704a7d1e9d04ef19a5206db'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-24' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-24'>24. What forms of advertising are prohibited by Law?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Any person who advertises a bet so as to \u2013<\/p>\n<p>(a) imply that it promotes or is related to social acceptance, personal or financial success or resolution of any personal, financial or social problems, or<br \/>\n(b) include the support of well-known personalities in a manner which implies that it is related to their success, or<br \/>\n(c) possibly influence minors in any manner in taking part in bets, or<br \/>\n(d) promote betting using services provided by a person who is not a Class A or B licensed bookmaker or authorised agent, or<br \/>\n(e) goes beyond the boundaries of decency and propriety<\/p>\n<p>shall be guilty of an offence and, if convicted, shall be liable to imprisonment for a period not exceeding six (6) months or a fine not exceeding thirty thousand euros (EUR 30.000), or both.<\/p>\n<p>For more information, please read the Code of Advertising for betting activities <a href=\"https:\/\/nba.gov.cy\/wp-content\/uploads\/17.12.20-CODE-OF-ADVERTISING-FINAL-.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1cw2xh-0ec30c13831ae3c68b7e0b64bff20910'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-25' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-25'>25. How can I get information on the licensed bookmakers, authorised representatives and licensed premises? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The Authority publishes on its official website at the link <a href=\"https:\/\/nba.gov.cy\/en\/regulated-entities\/registers\/class-a\/\">https:\/\/nba.gov.cy\/en\/regulated-entities\/registers\/class-a\/<\/a> a continuously updated registry of the licensed bookmakers, authorised representatives and licensed premises.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-17x065-d315620a2bd79d03ac462ce84d77a196'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-26' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-26'>26. How can I know if a website is legal?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The licensed companies for the provision of online betting services:<\/p>\n<p>a. are published on the Authority\u2019s website and<br \/>\nb. have the logo and the link to the Authority\u2019s website and mention that are under the supervision of the Authority.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-bubhx-18171fde954c72d2f78f48d4d19a8c63'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-27' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-27'>27. What is the blocking list?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-27' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The blocking list includes websites that do not hold a Class B license (license for online betting) as well as websites that offer illegal betting services (poker, online casino, spread bet services, betting exchanges etc.).<\/p>\n<p>The blocking list is published at the link <a href=\"https:\/\/nba.gov.cy\/en\/blocking-list\/\">https:\/\/nba.gov.cy\/en\/blocking-list\/<\/a>, as well as on the Authority\u2019s website and is updated on a weekly basis.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-v9tlh-e27d74cfb6eaf8400bd20fbd30a3196f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-28' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-28'>28. How are the players bank accounts that are registered at a Class B licensed bookmaker\u2019s website protected? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-28' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>A Class B licensed bookmaker keeps player amounts in a special clients\u2019 bank account at a credit institution and these amounts must be kept separate from its own funds.<br \/>\nIn addition, the Class B licensed bookmaker submits proof to the Authority that the following obligations have been undertaken by the credit institution at which the Class B licensed bookmaker holds its clients\u2019 account:(a) that the credit institution shall not apply or impose any charge, write off or other claim on the clients\u2019 account,<br \/>\n(b) that the credit institution shall not consolidate a clients\u2019 account with any other account in relation to any debt of the Class B licensed bookmaker which is not related to the clients\u2019 account and<br \/>\n(c) that the credit institution shall credit any interest payable in relation to the clients\u2019 account only to that account.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-s8zdx-89245e7199f22e3a4206c8bc5346cfd4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-29' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-29'>29. What information is required for the registration of a person as a player in an online betting website?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-29' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The application for a player&#8217;s registration is only submitted online and must at least, include the following information according to article 60 of the Betting Law of 2019:<\/p>\n<ul>\n<li>confirmation that the player is aged eighteen 18 years old or over;<\/li>\n<li>the player\u2019s identity details;<\/li>\n<li>the player\u2019s home address;<\/li>\n<li>a valid email address; and<\/li>\n<li>confirmation that the player has been informed on the terms of the bet and the way it is conducted, including the amount he may be required to pay to the Class B licensed bookmaker.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-maovp-ac1e408ed29af8e9055b1735de0c9e48'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-30' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-30'>30. Why is it that when I try to connect to a betting website I get redirected to the Authority\u2019s website?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-30' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>This is because the website you are trying to connect is illegal and has been placed in the blocking list that is maintained by the Authority.<\/p>\n<p>The blocking list is published in this <a href=\"https:\/\/nba.gov.cy\/wp-content\/uploads\/BlockingListLatest.txt\">link<\/a>\u00a0as well as on the Authority\u2019s website and is updated on a weekly basis.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-h6mc5-30fab1de08f3588cabf8b4540ec397b8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-31' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-31'>31. Where can I find information on Safer Gambling?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-31' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can find information on safer gambling on the website <a href=\"http:\/\/www.safergambling.gov.cy\" target=\"_blank\" rel=\"noopener\">www.safergambling.gov.cy<\/a>, which operates under the auspices of the National Betting Authority. The website\u2019s aim is promoting responsible gaming and providing information, as well as promoting treatment programmes to address problem gamblers. The website\u2019s main concern is to raise awareness and educate citizens on safer gambling as well as promoting prevention measures.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-9zur1-3b3ba5d8b441705150572d4e15fab3b9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-32' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-32'>32. I am a problem gambler. Where can I find help?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-32' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can visit the website <a href=\"https:\/\/safergambling.gov.cy\/en\/\" target=\"_blank\" rel=\"noopener\">www.safergambling.gov.cy<\/a> under the section Get Help and Support to learn about the ways you can get help.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":136,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"class_list":["post-357","page","type-page","status-publish","hentry"],"publishpress_future_action":{"enabled":false,"date":"2026-04-27 15:07:20","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/pages\/357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/comments?post=357"}],"version-history":[{"count":6,"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/pages\/357\/revisions"}],"predecessor-version":[{"id":12276,"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/pages\/357\/revisions\/12276"}],"wp:attachment":[{"href":"https:\/\/nba.gov.cy\/en\/wp-json\/wp\/v2\/media?parent=357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}