Below you may find frequently asked questions addressed to the Authority by regulated persons as well as the corresponding answers derived from the content of the sections of the Betting Law of 2012, Law N. 106(Ι)/2012.

1. What is the National Betting Authority (NBA)?

The National Betting Authority (hereinafter the “Authority”) was established pursuant to the Betting Law of 2012 (106(Ι)/2012). It constitutes an independent administrative authority which has financial independence and autonomy. The main responsibilities of the Authority are the licensing and supervision of the sports betting or other activity within the Republic of Cyprus.

2. Which services and betting activities does the Authority licence?

The Authority issues the following licences for land-based and online betting:

  • the provision of carrying out betting services within licensed premises excluding online betting services and horse racing betting (land-based betting);
  • the provision of electronic betting services excluding slot machines, on-line casino games of chance provided with a direct link and electronic horse racing (online betting)

3. What classes of Licences are issued by the Authority?

The Authority issues the following Classes of Licences:

  • Class A bookmaker’s licence (land-based betting)
  • Class B bookmaker’s licence (online betting)
  • Class A authorised representative’s licence
  • Licence for premises.

4. What are the requirements for an application for the issuance or renewal of a Class A and B bookmaker’s licence?

An application for the issuance or renewal of a Class A or B bookmaker’s licence may only be submitted by a company with shares:

  • that is established either in the Republic or abroad and which has a branch in the Republic of Cyprus (registered at the Department of Registrar of Companies as a domestic or foreign company, respectively) and its main activity is the provision of betting services
  • that has share capital of at least five hundred thousand euros (€500.000,00) (issued and paid up)
  • that is accompanied by a bank guarantee of five hundred and fifty thousand euro (€550.000,00), from a commercial bank offering banking services in Cyprus or in a member state of the European Union or a cooperative bank
    You can find more information on the website under the section Regulated entities/Application Forms, at the respective Class A or B application form.

5. What is the betting tax imposed on Class A and B licensed bookmakers?

Every Class A or B licensed bookmaker pays the Republic of Cyprus betting tax which amounts to ten (10%) per cent on the net proceeds from the licensed Class A or B bookmaker’s bet.

6. What is the contribution tax imposed on Class A and B licensed bookmakers?

Every Class A and B licensed bookmaker pays the Republic of Cyprus contribution tax which amounts to three (3%) per cent on the net proceeds from the licensed Class A or B bookmaker’s bet.

7. Where can I find the application forms, as well as other required supporting documents?

The application forms are available online on the Authority’s official website at the following link:  https://nba.gov.cy/en/regulated-entities/application-forms/.
It should be noted that, each application form mentions all the required supporting documents.

8. What is the payable fee to be paid to the Authority for the issuance of the licences?

  • Class A or B bookmaker’s licence valid for one (1) year -30.000€
  • Class A or B bookmaker’s licence valid for two (2) years -45.000€
  • Class A authorised representative’s licence valid for one (1) year – 2.000€
  • Class A authorised representative’s licence valid for two (2) years – 3.000€
  • Licence for premises valid for one (1) year – 2.000€
  • Licence for premises valid for one (2) years – 3.000€

It is stressed that, the licence for the first premises of each Class A bookmaker/Authorised representative is free

9. How can the payment for the required licence fee be made?

The payment of the payable fee is acceptable only with the following ways:

(α) bank cheque, issued to “General Accountant of the Republic”, or
(β) bank transfer to the Government Account at the Central Bank of Cyprus. In the case of a bank transfer, the application must be accompanied by payment receipt. For more information, visit the following link: https://nba.gov.cy/wp-content/uploads/Directive172016_12102016.pdf   (Directive 17/2016).

10. What is the procedure that is being followed by the Authority after the submission of an application for a licence?

  • Initial evaluation of the application according to the supporting documents and the necessary certifications
  • -The applicant is informed about any missing documents/ further clarifications that need to be given to the Authority
  • Final evaluation of the application after the submission of any additional documents and the necessary background checks by the Authority
  • The application is then brought forward to the Authority’s board for the final decision
  • The applicant is informed about the Board’s decision
  • The licence is delivered to the successful applicant.

11. What happens in the case of dismissal/ revocation of an application for the issuance/renewal of a licence?

In the case of an application dismissal, the payable fee is refundable and is reduced by twenty-five per cent (25%).

In the case that an application is revoked before (a) the completion of the assessment, (b) sending an email for presenting other required documents and (c) the submission of the application to the Authority’s board for approval or dismissal, then the payable fee is fully refundable.

12. Why should Class A authorised representatives be registered as self-employed to the Social Insurances Services?

An authorised representative is the person who provides betting services on account of a Class A licensed bookmaker. Therefore, by definition as a person that provides services, the authorised representative should be registered as self-employed in the professional category 15- betting agents, in order to pay the corresponding contributions to the Social Insurances Services.

13. Is it allowed to transfer a Class A or B bookmaker’s licence or an authorised representative’s licence?

No, these licences may not be transferred or assigned in any way to another person.

14. How can a person be declared as a person responsible for a licensed betting premises?

The declaration form of the person responsible for the licensed betting premises must be sent to the Authority, along with the necessary supporting documents.

You can find the declaration form at the following link: https://nba.gov.cy/wp-content/uploads/NBA.EN_.2016.03-PERSONAL-DECLARATION-FORM-1.pdf. It is noted that, the Authority should be immediately notified about the termination of employment of a person from a betting premise.

15. Can a person be declared as responsible for more than one premises?

Yes, as long as the person’s declaration form is accompanied by a letter stating all the premises where the responsible person will be working.

16. Why do I have to submit the same supporting documents again when applying for a premises’ licence?

The procedure for the renewal of a premises licence does not differ from the procedure for the issuance of a licence. Therefore, the application for renewal is considered complete if accompanied by all the necessary supporting documents mentioned in the relevant form.

17. In which cases is the transfer of a licence for premises allowed?

The transfer of a premises licence is allowed only in the following cases:

(a) from a Class A licensed bookmaker to a Class A licensed bookmaker
(b) from a Class A licensed bookmaker to a licensed authorised representative
(c) from a licensed authorised representative to a licensed authorised representative
(d) from a licensed authorised representative to a Class A licensed bookmaker

It is noted that, in all of the above-mentioned cases, a letter signed by both parties should be submitted to the Authority for consideration.

18. Is the relocation of a licensed premises allowed?

Yes, it is allowed, provided that the letter for the relocation of the licensed premises is accompanied by the relevant application and necessary supporting documents for the issuance of licence for premises for the new premises.

It is noted that, the application for the relocation of the licensed premises does not require the payment of a fee.

19. Which changes in the circumstances of a Class A or B licensed bookmaker and licensed authorised representative should be notified to the Authority?

The prior approval of the Authority is required for the following:

(a) Obtaining a significant interest in a Class or B licensed bookmaker or authorised representative by a person who does not hold a significant interest therein
(b) a holder of a significant interest ceases to hold such an interest in a Class a or B licensed bookmaker or authorised representative
(c) a change in the Board of Directors or the officers in the management of the company of a Class A or B licensed bookmaker or authorised representative
(d) a significant change or variation in the information or data submitted to the Authority for the purpose of issuing or renewing a Class A or B bookmaker’s licence or authorised representative’s licence
(e) a resolution or decision or notice filed in Court or any other action, which may lead to the dissolution or liquidation of such a legal person
(f) an agreement between a Class A licensed bookmaker and authorised representative under which the authorised representative shall receive a percentage of the income or winnings from the betting services he himself provides
(g) a change in the ultimate beneficiary of the Class A or B licensed bookmaker or authorised representative (Directive 9/2016)
Additionally, the prior approval of the Authority is required in the case of modification of licensed premises, according to Directive 10/2016.

20. Are minors (person under the age of 18) allowed entrance to licensed premises if accompanied by adults?

No, entrance to a licensed premise is not allowed to minors that are either unaccompanied or accompanied by an adult.

21. What is the procedure for the submission of complaints/violations to the Authority?

For the cases where the complainant has filed his complaint to the licensed bookmaker but is not satisfied with the outcome, he may forward a detailed description of the complaint to the Authority via email at complaints@nba.gov.cy or via fax to the phone number 22605043 or send a letter to the Authority’s offices, enclosing all the relevant documents and evidence that he believes may assist in the complaint examination process.

22. What is the procedure for examining complaints?

The Authority has set up a tripartite committee to examine complaints or violations. The procedure is carried out in the manner set out below:
(a) A copy of the potential violation or complaint along with all the supporting documents is sent to the licensee against whom the complaint is made
(b) The person against whom the complaint is made is called to submit his position, in person or in writing
(c) Examination of all information/data by the committee followed by the submission of the relevant conclusion to the Board of the Authority
(d) A decision is made and is notified to the interested parties.

You can find more information about the procedure for the examination of complaints in Directive 20/2017.

23. What forms of advertising are prohibited by Law?

Any person who advertises a bet so as to –

(a) imply that this promotes or is related to social acceptance, is personally or financially acceptable or may resolve any personal, financial or social problems, or
(b) include the support of well-known personalities in such a way so as to imply that this is related to their success, or
(c) influence children or minors in any manner to participate, or
(d) promote betting, using services provided by a person who is not a licenced Class A or B bookmaker or authorised representative, or
(e) exceed the boundaries of honesty and dignity is guilty of an offence, and in the event of a conviction is subject to a term of imprisonment that does not exceed six (6) months or a fine that does not exceed thirty thousand euro (€30.000,00) or to both such sentences.

For more information, please see the Code of Advertising for betting activities at the following link.

24. How can I get information on the licensed bookmakers, authorised representatives and licensed premises?

The Authority publishes on its official website at the link https://nba.gov.cy/en/regulated-entities/registers/class-a/ a continuously updated registry of the licensed bookmakers, authorised representatives and licensed premises.

25. How can I know if a website is legal?

The licensed companies for the provision of online betting services:

a. are published on the Authority’s website and
b. have the logo and the link to the Authority’s website and mention that are under the supervision of the Authority.

26. What is the blocking list?

The blocking list includes websites that do not hold a Class B license (license for online betting) as well as websites that offer illegal betting services (poker, online casino, spread bet services, betting exchanges etc.).

The blocking list is published at the link blocking.nba.com.cy, as well as on the Authority’s website and is updated on a weekly basis.

27. How are the players bank accounts that are registered at a Class B licensed bookmaker’s website protected?

A Class B licensed bookmaker is obliged to maintain the player’s account separate from his own account, in a special client’s account, at a commercial bank or cooperative bank that carries on banking activities within the Republic. In addition, the Class B licensed bookmaker is obliged to submit proof of the bank’s or cooperative bank’s commitments, which states in writing that:
(a) it shall not apply or enforce any charge, write off or other claim against the client’s account,
(b) shall not consolidate client’s accounts with any other account, in relation to any debt of the Class B licensed bookmaker which is not related to the client’s account and
(c) it shall credit any interest payable, in relation to the client’s account, to that account only.

28. What information is required for the registration of a person as a player in an online betting website?

The application for the registration of a player is submitted online and must, at least, include the following information, according to article 56 of the Betting Law of 2012:

  • Confirmation that the player has completed the age of (18) eighteen
  • Information about the player’s identity
  • Residential address
  • Valid email address
  • Confirmation that the player has been notified as to the terms and conditions of the betting activity that he participates in.

29. Why is it that when I try to connect to a betting website I get redirected to the Authority’s website?

This is because the website you are trying to connect is illegal and has been placed in the blocking list that is maintained by the Authority.

The blocking list is published on the link blocking.nba.com.cy, as well as on the Authority’s website and is updated on a weekly basis.

30. Where can I find information on Responsible Gaming?

You can find information on responsible gaming on the website www.responsiblegaming.gov.cy, which operates under the auspices of the National Betting Authority. The website’s aim is promoting responsible gaming and providing information, as well as promoting treatment programmes to address problem gamblers. The website’s main concern is to raise awareness and educate citizens on responsible gambling as well as promoting prevention measures.

31. I am a problem gambler. Where can I find help?

You can visit the website www.responsiblegaming.gov.cy under the section Αντιμετώπιση/Βοήθεια to learn about the ways you can get help.