02
April
2020

Communication to licensees on measures for the Covid-19 coronavirus pandemic

The National Betting Authority would like to inform its licensees that, in view of the latest developments and the Government’s measures to protect public health and to prevent the spread of Covid-19 coronavirus, the measures announced to them on 13th of March 2020 will continue to be in effect until the 13th of April 2020.

The Authority’s licensees are reminded to follow the measures below:

  • The submission of applications/requests/documents/letters will be carried out ONLY via email to licencing@nba.gov.cy,
  • The payment of fees, tax and contribution tax will be acceptable only by bank/wire transfer. The receipts of payment will be sent to the email addresses, as applicable so far and as recorded on the Authority’s Directives. Bank cheques will not be accepted,
  • The Licenses and letters will be sent by the Authority via email,
  • The Authority’s staff, although working from home, will continue to be at your disposal for your service. All meetings will be held via teleconferencing.

In addition, the Authority would like to stress the importance of the responsible implementation of advertising practices and player protection by Class B bookmakers. Specifically, our licensees are reminded for the implementation of the provisions of the Code of Advertising, where:

  • They should not portray betting as a prerequisite or means for successful social or friendly relationships,
  • They should not portray betting as a form of financial investment or increase of wealth,
  • They should not present false or misleading information, and especially not make a reference to the current situation of Covid-19 pandemic,
  • They should make clear that participation in betting is prohibited for people under 18 years old and they do not encourage under 18s or other vulnerable groups to bet,
  • Digital advertising, where age targeting is possible, must exclude persons who are under 18 years old.

You can find the full text of the Code of Advertising here.

We will continue to monitor developments of the consequences of the coronavirus pandemic and we are ready to take action, where and when required. We are confident that, our licensees will keep an ethical and socially responsible approach during this critical and difficult time that we are all facing.

03
April
2020

Advice to the public on protection measures for online gambling

Taking into consideration the latest developments and the measures taken by the Government to protect public health and to prevent the spread of Covid-19 coronavirus – including the mandatory suspension of the operations of all land-based betting premises for 4 weeks-, the National Betting Authority would like to inform the public about some practical measures to protect themselves from any negative consequences of online gambling.

The reduced supply of betting products, as a result of the postponement of most of the world championships, may drive a portion of the public to engage in illegal online gambling. Therefore, the Authority informs the public on the following:

  • You should be informed about the online bookmakers that are legal and licensed by the Authority, before you start gambling online. You can find the licensees’ register here. In addition, it is important to read the terms and conditions of any online licensed bookmaker. Participation in illegal gambling is a criminal offense, and if convicted, the person is liable to imprisonment of up to one year or/and of a fine of up to €50.000.
  • When you are registered on a licensed online betting bookmaker, you ensure that the money you have deposited is safe, the terms and conditions that you have agreed will be respected and your personal details are secures. The Authority is not responsible for the investigation of player complaints for illegal gambling companies and cannot protect the players against fraudulent acts from illegal companies.
  • You should be aware that, when registered on licensed bookmakers, you can set time and money limits, as well as opt-out or self-exclude from gambling activities for that specific bookmaker. Learn more about the self-exclusion options through the licensed online bookmaker’s website.
  • Do not forget to keep gambling fun and not as a way to “make” money
  • If you are worried about you gambling activity, or if you are worried about a loved one that may show signs of problematic gambling, you can contact the free helpline 1454, where you can get confidential support and guidance by professionals.

In recent weeks, the Authority has received numerous complaints from the public about illegal betting and gambling companies. Our primary goal is the protection of the public and the smooth functioning of the online legal betting activities, so we encourage the public to follow the above measures.

We will continue to monitor developments of the consequences of the coronavirus pandemic and we are ready to take action, where and when required, to achieve the goal of protecting the community.

You can find more information or responsible participation in gambling and other useful information on www.responsiblegaming.gov.cy

26
March
2020

Announcement regarding the restrictions of unnecessary movements to prevent the spread of Covid-19

The National Betting Authority would like to inform the public that, taken into consideration the announcements of the President of the Republic and the latest Decrees by the Minister of Health about the restrictions of unnecessary movements to prevent the spread of Covid-19, our offices will remain closed for public service.

We will continue to serve the public via phone at +357 22881800 or via email at info@nba.gov.cy

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